Frequently asked questions
How do I pay?+
In Phnom Penh, cash on delivery — you pay the driver when your order arrives. For provinces, you pay by bank transfer (ABA or KHQR) before we send the parcel; we’ll call to confirm your order and send the payment details.
How much is delivery?+
$2 per order, free for orders of $30 or more. The exact amount is shown at checkout. More about delivery.
How long does delivery take?+
Phnom Penh is usually the same or next day after we confirm your order; provinces usually take 1–3 days.
Are your products genuine?+
Yes. We sell genuine products with official or shop warranty. The warranty period is shown on each product and on your invoice.
What does “Refurbished” or “Used” mean?+
The condition is shown on every product that isn’t new. Refurbished and used items are tested by us before sale; their warranty is shown on the product page.
Can you help me choose a laptop?+
Of course — tell us your budget and what you’ll use it for (study, office, design, gaming) and we’ll suggest options. call 086 761 167 or message us on Telegram.
Can I upgrade RAM or storage when I buy?+
Many laptops and desktops can be upgraded. Add a note at checkout or call 086 761 167 or message us on Telegram and we’ll quote you before delivery.
How do I compare laptops?+
Tap the compare icon on up to four products, then open Compare to see their specs side by side.
What if my product is faulty?+
See our Warranty & returns policy. Faulty-on-arrival items are exchanged; faults later are handled under warranty.
How do I track my order?+
After ordering you get a tracking page (and an email, if you gave one). Keep the link — it shows your order’s progress and delivery time.
